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Hardware configuration for Stax

🔧 Setup & Installation 👁️ 2,579 views 💬 15 replies 📅 Nov 16, 2025
Sharing my experience in case it helps others.

We recently made some changes to our setup

Has anyone else seen this?
Raymond Sullivan 👑 Master
1,265 points • Member since Mar 2025

💬 15 Replies

Rebecca Foster
👑 Master
218 posts
Nov 16, 2025
Training took about 1 days for our staff.
James Park
👑 Master
212 posts
Nov 16, 2025
Training took about 4 days for our staff.
Kimberly Watson
👑 Master
196 posts
Nov 16, 2025
This is why we switched to iQmetrix. No regrets.
Kimberly Lewis
👑 Master
205 posts
Nov 18, 2025
Had the same problem, support was knowledgeable when I contacted them.
Carlos Jenkins
👑 Master
257 posts
Nov 19, 2025
The produce lookup is definitely worth the extra cost IMO.
Lauren Butler
👑 Master
233 posts
Nov 19, 2025
Agreed with the above. Also worth mentioning you should also check the settings
Karen Lewis
👑 Master
213 posts
Nov 19, 2025
+1 to this. We've seen similar results.
Sharon Walker
👑 Master
205 posts
Nov 19, 2025
We had the same issue. What worked for us was updating the firmware
Sarah Barnes
👑 Master
206 posts
Nov 19, 2025
Just went through this. Here's what I learned: take your time with the setup
Justin Collins
👑 Master
212 posts
Nov 23, 2025
Training took about 5 days for our staff.
Adam Bennett
👑 Master
221 posts
Nov 23, 2025
Cost us about $100/month all in. Worth it.
Eric Sanders
👑 Master
224 posts
Nov 23, 2025
The WIC/EBT support is definitely worth the extra cost IMO.
Rebecca Powell
👑 Master
204 posts
Nov 27, 2025
Make sure you're on the latest version. That fixed it for us.
Marcus Powell
👑 Master
196 posts
Nov 27, 2025
Different perspective here - you might want to consider a different approach
Megan Clark
👑 Master
208 posts
Nov 28, 2025
Check out the markdown handling setting, that might help.

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