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Sharing my experience in case it helps others.

We recently made some changes to our setup

Has anyone else seen this?

George Clark 👑 Master

1,460 points • Member since Aug 2025

💬 6 Replies

Rebecca Powell

👑 Master

204 posts

Jul 17, 2025

Make sure you're on the latest version. That fixed it for us.

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Tom Hill

👑 Master

221 posts

Jul 18, 2025

+1 to this. We've seen similar results.

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Susan Wallace

👑 Master

215 posts

Jul 27, 2025

Training took about 2 days for our staff.

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Karen Ross

👑 Master

203 posts

Aug 20, 2025

Agreed with the above. Also worth mentioning you should also check the settings

👍 Helpful (18) 🔗 Share

Marie Foster

👑 Master

205 posts

Oct 6, 2025

Had the same problem, support was excellent when I contacted them.

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Raymond Ward

👑 Master

214 posts

2d ago

Make sure you're on the latest version. That fixed it for us.

👍 Helpful (12) 🔗 Share