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EMV compliance updates

📰 Industry News 👁️ 3,207 views 💬 21 replies 📅 Jul 29, 2025
Sharing my experience in case it helps others.

We recently made some changes to our setup

Has anyone else seen this?
Eugene Hill 👑 Master
1,430 points • Member since Jul 2025

💬 21 Replies

Luis King
👑 Master
228 posts
Jul 31, 2025
Check out the employee permissions setting, that might help.
👍 Helpful (18) 🔗 Share
Helen Martinez
👑 Master
205 posts
Aug 4, 2025
This is why we switched to Upserve. No regrets.
👍 Helpful (20) 🔗 Share
Tyler Morgan
👑 Master
244 posts
Aug 4, 2025
Cost us about $58/month all in. Worth it.
👍 Helpful (1) 🔗 Share
Elizabeth Collins
👑 Master
247 posts
Aug 9, 2025
Had the same problem, support was responsive when I contacted them.
👍 Helpful (19) 🔗 Share
Marie Adams
👑 Master
212 posts
Aug 17, 2025
Check out the multi-terminal support setting, that might help.
👍 Helpful (12) 🔗 Share
Carlos Murphy
👑 Master
218 posts
Aug 17, 2025
We had the same issue. What worked for us was updating the firmware
👍 Helpful (12) 🔗 Share
Dennis Davis
👑 Master
211 posts
Aug 29, 2025
Make sure you're on the latest version. That fixed it for us.
👍 Helpful (3) 🔗 Share
Robert Perez
👑 Master
208 posts
Sep 13, 2025
Agreed with the above. Also worth mentioning you should also check the settings
👍 Helpful (9) 🔗 Share
Tom Cook
👑 Master
238 posts
Sep 14, 2025
Great question! In my experience with IT Retail, it has been working well for us
👍 Helpful (12) 🔗 Share
Catherine Wilson
👑 Master
206 posts
Sep 21, 2025
Make sure you're on the latest version. That fixed it for us.
👍 Helpful (0) 🔗 Share
Elizabeth Green
👑 Master
212 posts
Oct 3, 2025
Cost us about $168/month all in. Worth it.
👍 Helpful (5) 🔗 Share
Michelle Chen
👑 Master
195 posts
Oct 12, 2025
For general, I'd recommend considering looking at multiple options
👍 Helpful (5) 🔗 Share
Stephanie Thompson
👑 Master
200 posts
Oct 18, 2025
Great question! In my experience with Shopkeep, it has been working well for us
👍 Helpful (15) 🔗 Share
Catherine Alexander
👑 Master
206 posts
Oct 23, 2025
Great question! In my experience with Upserve, it has been working well for us
👍 Helpful (17) 🔗 Share
Tom Hill
👑 Master
221 posts
Oct 30, 2025
Check out the multi-terminal support setting, that might help.
👍 Helpful (10) 🔗 Share
Amy Simmons
👑 Master
226 posts
4w ago
For general, I'd recommend considering looking at multiple options
👍 Helpful (15) 🔗 Share
Justin Young
👑 Master
217 posts
2w ago
Different perspective here - you might want to consider a different approach
👍 Helpful (5) 🔗 Share
Joyce Chen
👑 Master
204 posts
1w ago
+1 to this. We've seen similar results.
👍 Helpful (12) 🔗 Share
Joyce Ross
👑 Master
198 posts
5d ago
We had the same issue. What worked for us was updating the firmware
👍 Helpful (19) 🔗 Share
Jonathan Park
👑 Master
204 posts
3d ago
Had the same problem, support was responsive when I contacted them.
👍 Helpful (14) 🔗 Share

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