Cumulus Retail not printing receipts - help!

🆘 Help & Support 👁️ 3,060 views 💬 9 replies 📅 Jun 5, 2025

Hey everyone,

Cumulus Retail not printing receipts - help!

I'm running a in Columbus, OH and looking for advice. We currently have been looking at different options. Any recommendations or experiences to share?

Thanks in advance!

Sandra Cooper 👑 Master

1,320 points • Member since Dec 2024

💬 9 Replies

Marie Foster

👑 Master

205 posts

Jun 25, 2025

Training took about 2 days for our staff.

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Kenneth Ramos

👑 Master

200 posts

Jun 28, 2025

We had the same issue. What worked for us was restarting the terminal

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Karen Lewis

👑 Master

213 posts

Aug 25, 2025

Agreed with the above. Also worth mentioning you should also check the settings

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Emily Rodriguez

👑 Master

211 posts

Sep 8, 2025

Agreed with the above. Also worth mentioning you should also check the settings

👍 Helpful (2) 🔗 Share

David Wright

👑 Master

198 posts

Sep 9, 2025

Just went through this. Here's what I learned: take your time with the setup

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Scott Anderson

👑 Master

205 posts

Sep 16, 2025

Had the same problem, support was frustrating when I contacted them.

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Brenda Lewis

👑 Master

199 posts

Oct 4, 2025

For healthcare, I'd recommend considering looking at multiple options

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Lisa Nelson

👑 Master

222 posts

Oct 12, 2025

Agreed with the above. Also worth mentioning you should also check the settings

👍 Helpful (10) 🔗 Share

Chris Wood

👑 Master

247 posts

Oct 19, 2025

Check out the reporting setting, that might help.

👍 Helpful (19) 🔗 Share

Cumulus Retail not printing receipts - help!

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