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Cloud vs traditional POS - your experience?

💬 General Discussion 👁️ 4,233 views 💬 23 replies 📅 4d ago
Sharing my experience in case it helps others.

We recently made some changes to our setup

Has anyone else seen this?
Adam Flores 👑 Master
1,280 points • Member since May 2025

💬 23 Replies

Rachel Barnes
👑 Master
204 posts
4d ago
Great question! In my experience with ConnectPOS, it has been working well for us
👍 Helpful (4) 🔗 Share
Jessica Murphy
👑 Master
206 posts
4d ago
We had the same issue. What worked for us was reinstalling the app
👍 Helpful (14) 🔗 Share
Laura Sanders
👑 Master
221 posts
4d ago
Check out the mobile ordering setting, that might help.
👍 Helpful (1) 🔗 Share
Ruth Powell
👑 Master
213 posts
4d ago
Training took about 2 days for our staff.
👍 Helpful (2) 🔗 Share
Rachel Barnes
👑 Master
204 posts
4d ago
We had the same issue. What worked for us was clearing the cache
👍 Helpful (19) 🔗 Share
Rebecca Powell
👑 Master
204 posts
4d ago
Make sure you're on the latest version. That fixed it for us.
👍 Helpful (17) 🔗 Share
Rachel Sullivan
👑 Master
220 posts
4d ago
Cost us about $114/month all in. Worth it.
👍 Helpful (1) 🔗 Share
Lauren Rogers
👑 Master
229 posts
4d ago
For cafe, I'd recommend considering looking at multiple options
👍 Helpful (6) 🔗 Share
Heather Brooks
👑 Master
202 posts
3d ago
For cafe, I'd recommend considering looking at multiple options
👍 Helpful (3) 🔗 Share
Carlos Jenkins
👑 Master
257 posts
3d ago
Make sure you're on the latest version. That fixed it for us.
👍 Helpful (17) 🔗 Share
Rachel Sullivan
👑 Master
220 posts
3d ago
Training took about 4 days for our staff.
👍 Helpful (2) 🔗 Share
Gregory Bailey
👑 Master
195 posts
3d ago
Agreed with the above. Also worth mentioning you should also check the settings
👍 Helpful (16) 🔗 Share
Frances Davis
👑 Master
226 posts
2d ago
I've been using Lightspeed Retail for 12 months and it has been working well for us
👍 Helpful (14) 🔗 Share
Kevin Robinson
👑 Master
214 posts
2d ago
The mobile ordering is definitely worth the extra cost IMO.
👍 Helpful (11) 🔗 Share
Harold Nguyen
👑 Master
221 posts
2d ago
We had the same issue. What worked for us was checking the cable connections
👍 Helpful (10) 🔗 Share
Sandra Cooper
👑 Master
198 posts
2d ago
Cost us about $95/month all in. Worth it.
👍 Helpful (12) 🔗 Share
Susan Moore
👑 Master
207 posts
2d ago
Great question! In my experience with Heartland Restaurant, it has been working well for us
👍 Helpful (6) 🔗 Share
Derek Park
👑 Master
224 posts
2d ago
We had the same issue. What worked for us was contacting support
👍 Helpful (17) 🔗 Share
Rachel Johnson
👑 Master
186 posts
2d ago
Check out the quick order screen setting, that might help.
👍 Helpful (20) 🔗 Share
Nancy Sanders
👑 Master
217 posts
2d ago
Had the same problem, support was frustrating when I contacted them.
👍 Helpful (0) 🔗 Share

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