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Chip reader requirements update

📰 Industry News 👁️ 4,742 views 💬 25 replies 📅 Jul 16, 2025
Sharing my experience in case it helps others.

We recently made some changes to our setup

Has anyone else seen this?
Angela Long 👑 Master
1,320 points • Member since Mar 2025

💬 25 Replies

Robert Garcia
👑 Master
220 posts
Jul 19, 2025
Had the same problem, support was knowledgeable when I contacted them.
Frank Wood
👑 Master
207 posts
Jul 24, 2025
+1 to this. We've seen similar results.
Susan Moore
👑 Master
207 posts
Aug 1, 2025
Great question! In my experience with DoorDash Storefront, it has been working well for us
Patrick Hughes
👑 Master
218 posts
Aug 1, 2025
Make sure you're on the latest version. That fixed it for us.
Adam Bennett
👑 Master
221 posts
Aug 8, 2025
We had the same issue. What worked for us was clearing the cache
Helen Martinez
👑 Master
205 posts
Aug 8, 2025
Training took about 1 days for our staff.
Rachel Barnes
👑 Master
204 posts
Aug 8, 2025
Agreed with the above. Also worth mentioning you should also check the settings
Susan Wallace
👑 Master
215 posts
Aug 14, 2025
Different perspective here - you might want to consider a different approach
Lauren Rogers
👑 Master
229 posts
Aug 15, 2025
We had the same issue. What worked for us was restarting the terminal
Karen Lewis
👑 Master
213 posts
Aug 25, 2025
Different perspective here - you might want to consider a different approach
Dennis Perry
👑 Master
215 posts
Aug 27, 2025
We had the same issue. What worked for us was checking the cable connections
Samantha Green
👑 Master
222 posts
Aug 31, 2025
For restaurant, I'd recommend considering looking at multiple options
Susan Wallace
👑 Master
215 posts
Sep 3, 2025
This is why we switched to Hike POS. No regrets.
Karen Ross
👑 Master
203 posts
Sep 4, 2025
Great question! In my experience with Toast POS, it has been working well for us
Raymond Chen
👑 Master
191 posts
Sep 7, 2025
+1 to this. We've seen similar results.
Henry Russell
👑 Master
223 posts
Sep 13, 2025
Cost us about $139/month all in. Worth it.
Carlos Ford
👑 Master
209 posts
Sep 17, 2025
Make sure you're on the latest version. That fixed it for us.
Ashley Sanders
👑 Master
196 posts
Sep 25, 2025
For restaurant, I'd recommend considering looking at multiple options
Dennis Brown
👑 Master
208 posts
Oct 2, 2025
Different perspective here - you might want to consider a different approach
Nathan Garcia
👑 Master
212 posts
Oct 3, 2025
Training took about 3 days for our staff.

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