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Chip reader requirements update

📰 Industry News 👁️ 72 views 💬 13 replies 📅 Jun 13, 2025
Hey everyone,

Chip reader requirements update

I'm running a cafe in New York, NY and looking for advice. We currently have been looking at different options. Any recommendations or experiences to share?

Thanks in advance!
Sandra Nguyen 👑 Master
1,305 points • Member since Aug 2025

💬 13 Replies

Amy Powell
👑 Master
226 posts
Jul 4, 2025
Great question! In my experience with Windward Software, it has been working well for us
👍 Helpful (1) 🔗 Share
Donna Alexander
👑 Master
212 posts
Jul 18, 2025
We had the same issue. What worked for us was reconfiguring the network settings
👍 Helpful (8) 🔗 Share
Amanda Scott
👑 Master
203 posts
Jul 30, 2025
This is why we switched to Stax. No regrets.
👍 Helpful (13) 🔗 Share
Carlos Murphy
👑 Master
218 posts
Jul 31, 2025
The quick order screen is definitely worth the extra cost IMO.
👍 Helpful (19) 🔗 Share
Dorothy Scott
👑 Master
195 posts
Aug 4, 2025
Check out the combo deals setting, that might help.
👍 Helpful (6) 🔗 Share
Stephanie Hill
👑 Master
189 posts
Sep 5, 2025
We had the same issue. What worked for us was checking the cable connections
👍 Helpful (15) 🔗 Share
Donna Zhang
👑 Master
222 posts
Sep 16, 2025
Make sure you're on the latest version. That fixed it for us.
👍 Helpful (10) 🔗 Share
Karen Ross
👑 Master
203 posts
Oct 2, 2025
For cafe, I'd recommend considering looking at multiple options
👍 Helpful (20) 🔗 Share
Carlos Murphy
👑 Master
218 posts
Oct 3, 2025
This is why we switched to Restaurant365. No regrets.
👍 Helpful (11) 🔗 Share
Nicole Young
👑 Master
227 posts
Oct 6, 2025
Had the same problem, support was knowledgeable when I contacted them.
👍 Helpful (2) 🔗 Share
Heather Brooks
👑 Master
202 posts
Oct 20, 2025
I've been using Cake POS for 3 months and it has been working well for us
👍 Helpful (16) 🔗 Share
Tom Hill
👑 Master
198 posts
Oct 24, 2025
+1 to this. We've seen similar results.
👍 Helpful (19) 🔗 Share
Sharon Rivera
👑 Master
236 posts
3w ago
Make sure you're on the latest version. That fixed it for us.
👍 Helpful (19) 🔗 Share

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