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Cash drawer setup issues

🔧 Setup & Installation 👁️ 486 views 💬 15 replies 📅 Jul 27, 2025
Sharing my experience in case it helps others.

We recently made some changes to our setup

Has anyone else seen this?
Scott Anderson 👑 Master
1,545 points • Member since Nov 2024

💬 15 Replies

Robert Garcia
👑 Master
220 posts
Jul 28, 2025
Check out the reporting setting, that might help.
👍 Helpful (8) 🔗 Share
Laura Sanders
👑 Master
221 posts
Aug 20, 2025
Great question! In my experience with Rain POS, it has been working well for us
👍 Helpful (18) 🔗 Share
Margaret Kim
👑 Master
215 posts
Sep 1, 2025
+1 to this. We've seen similar results.
👍 Helpful (2) 🔗 Share
Peter Stewart
👑 Master
228 posts
Sep 2, 2025
Make sure you're on the latest version. That fixed it for us.
👍 Helpful (11) 🔗 Share
Susan Collins
👑 Master
197 posts
Sep 7, 2025
Agreed with the above. Also worth mentioning you should also check the settings
👍 Helpful (17) 🔗 Share
Sandra Nguyen
👑 Master
207 posts
Sep 30, 2025
The reporting is definitely worth the extra cost IMO.
👍 Helpful (5) 🔗 Share
Mike Martin
👑 Master
208 posts
Oct 1, 2025
Make sure you're on the latest version. That fixed it for us.
👍 Helpful (18) 🔗 Share
Donna Washington
👑 Master
187 posts
Oct 6, 2025
Had the same problem, support was hit or miss when I contacted them.
👍 Helpful (1) 🔗 Share
Sandra Cooper
👑 Master
198 posts
Oct 8, 2025
We had the same issue. What worked for us was contacting support
👍 Helpful (8) 🔗 Share
Tom Barnes
👑 Master
226 posts
Oct 9, 2025
Great question! In my experience with Cumulus Retail, it has been working well for us
👍 Helpful (12) 🔗 Share
Helen Stewart
👑 Master
216 posts
Oct 23, 2025
For healthcare, I'd recommend considering looking at multiple options
👍 Helpful (12) 🔗 Share
Stephanie Hill
👑 Master
189 posts
2w ago
Different perspective here - you might want to consider a different approach
👍 Helpful (6) 🔗 Share
Peter Stewart
👑 Master
228 posts
2w ago
Agreed with the above. Also worth mentioning you should also check the settings
👍 Helpful (5) 🔗 Share
Brittany Moore
👑 Master
212 posts
1w ago
We had the same issue. What worked for us was restarting the terminal
👍 Helpful (18) 🔗 Share
Amy Reed
👑 Master
207 posts
6d ago
Training took about 5 days for our staff.
👍 Helpful (15) 🔗 Share

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