Cash drawer setup issues

🔧 Setup & Installation 👁️ 4,310 views 💬 6 replies 📅 Jul 27, 2025

Sharing my experience in case it helps others.

We recently made some changes to our setup

Has anyone else seen this?

Tiffany Adams 👑 Master

1,345 points • Member since Apr 2025

💬 6 Replies

Derek Park

👑 Master

224 posts

Aug 8, 2025

We had the same issue. What worked for us was updating the firmware

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Amber Reed

👑 Master

198 posts

Sep 16, 2025

Agreed with the above. Also worth mentioning you should also check the settings

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Rebecca Anderson

👑 Master

225 posts

Oct 14, 2025

Make sure you're on the latest version. That fixed it for us.

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Tom Hill

👑 Master

221 posts

Oct 28, 2025

Great question! In my experience with Thrive POS, it has been working well for us

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Kimberly Anderson

👑 Master

207 posts

2w ago

+1 to this. We've seen similar results.

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Brenda Walker

👑 Master

243 posts

1w ago

Check out the menu flexibility setting, that might help.

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