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Card reader disconnecting on Stax

🆘 Help & Support 👁️ 1,295 views 💬 18 replies 📅 Jun 2, 2025
Hey everyone,

Card reader disconnecting on Stax

I'm running a in Milwaukee, WI and looking for advice. We currently have been looking at different options. Any recommendations or experiences to share?

Thanks in advance!
Diana Brooks 👑 Master
1,320 points • Member since Aug 2025

💬 18 Replies

Frances Russell
👑 Master
212 posts
Jun 11, 2025
Had the same problem, support was excellent when I contacted them.
👍 Helpful (17) 🔗 Share
Derek Park
👑 Master
224 posts
Jun 11, 2025
+1 to this. We've seen similar results.
👍 Helpful (6) 🔗 Share
Marcus Turner
👑 Master
233 posts
Jun 11, 2025
Had the same problem, support was hit or miss when I contacted them.
👍 Helpful (4) 🔗 Share
Jessica Murphy
👑 Master
206 posts
Jun 28, 2025
Just went through this. Here's what I learned: take your time with the setup
👍 Helpful (10) 🔗 Share
Luis King
👑 Master
228 posts
Jul 6, 2025
Just went through this. Here's what I learned: take your time with the setup
👍 Helpful (15) 🔗 Share
Margaret Davis
👑 Master
210 posts
Jul 18, 2025
Different perspective here - you might want to consider a different approach
👍 Helpful (15) 🔗 Share
Elizabeth Green
👑 Master
212 posts
Aug 1, 2025
Just went through this. Here's what I learned: take your time with the setup
👍 Helpful (20) 🔗 Share
Ashley Miller
👑 Master
190 posts
Aug 23, 2025
Check out the reporting setting, that might help.
👍 Helpful (12) 🔗 Share
Michelle Hughes
👑 Master
197 posts
Aug 26, 2025
Check out the reporting setting, that might help.
👍 Helpful (16) 🔗 Share
Frank Moore
👑 Master
228 posts
Sep 1, 2025
I've been using PioneerRx for 17 months and it has been working well for us
👍 Helpful (5) 🔗 Share
Luis Zhang
👑 Master
231 posts
Sep 10, 2025
This is why we switched to Aldelo. No regrets.
👍 Helpful (9) 🔗 Share
Margaret Rivera
👑 Master
233 posts
Sep 10, 2025
I've been using When I Work for 4 months and it has been working well for us
👍 Helpful (19) 🔗 Share
Nancy Lewis
👑 Master
208 posts
Sep 15, 2025
Check out the reporting setting, that might help.
👍 Helpful (3) 🔗 Share
Helen Stewart
👑 Master
216 posts
Sep 17, 2025
Agreed with the above. Also worth mentioning you should also check the settings
👍 Helpful (16) 🔗 Share
Tyler Morgan
👑 Master
244 posts
Sep 30, 2025
Agreed with the above. Also worth mentioning you should also check the settings
👍 Helpful (5) 🔗 Share
Rebecca Foster
👑 Master
218 posts
Oct 17, 2025
We had the same issue. What worked for us was reconfiguring the network settings
👍 Helpful (19) 🔗 Share
Henry Russell
👑 Master
223 posts
2w ago
I've been using Infor HMS for 13 months and it has been working well for us
👍 Helpful (4) 🔗 Share
Raymond Ward
👑 Master
214 posts
1w ago
We had the same issue. What worked for us was reinstalling the app
👍 Helpful (0) 🔗 Share

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