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Card reader disconnecting on Roller

🆘 Help & Support 👁️ 3,022 views 💬 13 replies 📅 Sep 9, 2025
Looking for recommendations:

We need something that handles bar operations well

Budget is around $283/month. What would you suggest?
Betty Hamilton 👑 Master
1,350 points • Member since Mar 2025

💬 13 Replies

Jennifer Young
👑 Master
218 posts
Sep 10, 2025
We had the same issue. What worked for us was checking the cable connections
👍 Helpful (14) 🔗 Share
Rebecca Bennett
👑 Master
211 posts
Sep 18, 2025
Cost us about $148/month all in. Worth it.
👍 Helpful (20) 🔗 Share
Kevin Watson
👑 Master
216 posts
Sep 20, 2025
Make sure you're on the latest version. That fixed it for us.
👍 Helpful (15) 🔗 Share
Susan Moore
👑 Master
207 posts
Sep 25, 2025
Had the same problem, support was knowledgeable when I contacted them.
👍 Helpful (1) 🔗 Share
Jennifer Carter
👑 Master
236 posts
Sep 27, 2025
Different perspective here - you might want to consider a different approach
👍 Helpful (0) 🔗 Share
Margaret Kim
👑 Master
215 posts
Oct 8, 2025
I've been using Paladin for 19 months and it has been working well for us
👍 Helpful (9) 🔗 Share
Joyce Barnes
👑 Master
213 posts
Oct 10, 2025
I've been using Simphony for 22 months and it has been working well for us
👍 Helpful (15) 🔗 Share
Karen Lewis
👑 Master
213 posts
Oct 18, 2025
Training took about 4 days for our staff.
👍 Helpful (1) 🔗 Share
Kyle Ross
👑 Master
236 posts
Oct 28, 2025
Just went through this. Here's what I learned: take your time with the setup
👍 Helpful (15) 🔗 Share
Paul Graham
👑 Master
217 posts
Oct 28, 2025
+1 to this. We've seen similar results.
👍 Helpful (7) 🔗 Share
Rebecca Anderson
👑 Master
225 posts
3w ago
Different perspective here - you might want to consider a different approach
👍 Helpful (18) 🔗 Share
Mike Martin
👑 Master
208 posts
2w ago
I've been using ChowNow for 19 months and it has been working well for us
👍 Helpful (0) 🔗 Share
Nathan Garcia
👑 Master
212 posts
2w ago
We had the same issue. What worked for us was reinstalling the app
👍 Helpful (12) 🔗 Share

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