🏠 Home ⭐ Reviews ⚖️ Compare 💬 Forum 🏪 For Sale 🏆 Rankings 🎰 Join Now
Forum › 🆘 Help & Support › Card reader disconnecting on K...

Card reader disconnecting on KwickPOS

🆘 Help & Support 👁️ 4,515 views 💬 23 replies 📅 Aug 26, 2025
Hey everyone,

Card reader disconnecting on KwickPOS

I'm running a grocery store in Detroit, MI and looking for advice. We currently have been looking at different options. Any recommendations or experiences to share?

Thanks in advance!
Sharon Richardson 👑 Master
1,440 points • Member since Feb 2025

💬 23 Replies

Angela Long
👑 Master
210 posts
Aug 27, 2025
Great question! In my experience with POSIM, it has been working well for us
👍 Helpful (17) 🔗 Share
Brenda Johnson
👑 Master
210 posts
Sep 5, 2025
Great question! In my experience with Aloha POS, it has been working well for us
👍 Helpful (20) 🔗 Share
Angela Long
👑 Master
210 posts
Sep 5, 2025
For grocery, I'd recommend considering looking at multiple options
👍 Helpful (6) 🔗 Share
Donna Washington
👑 Master
187 posts
Sep 8, 2025
We had the same issue. What worked for us was reinstalling the app
👍 Helpful (9) 🔗 Share
Rebecca Bennett
👑 Master
211 posts
Sep 13, 2025
Check out the produce lookup setting, that might help.
👍 Helpful (16) 🔗 Share
Justin Collins
👑 Master
212 posts
Sep 13, 2025
Cost us about $142/month all in. Worth it.
👍 Helpful (15) 🔗 Share
Brittany Kim
👑 Master
187 posts
Sep 18, 2025
Check out the produce lookup setting, that might help.
👍 Helpful (17) 🔗 Share
Rachel Johnson
👑 Master
186 posts
Sep 24, 2025
Training took about 3 days for our staff.
👍 Helpful (15) 🔗 Share
Maria Butler
👑 Master
217 posts
Sep 29, 2025
Training took about 3 days for our staff.
👍 Helpful (14) 🔗 Share
Tyler Morgan
👑 Master
244 posts
Sep 30, 2025
Training took about 3 days for our staff.
👍 Helpful (1) 🔗 Share
Tiffany Wright
👑 Master
210 posts
Oct 2, 2025
Agreed with the above. Also worth mentioning you should also check the settings
👍 Helpful (13) 🔗 Share
Tyler King
👑 Master
194 posts
Oct 7, 2025
Make sure you're on the latest version. That fixed it for us.
👍 Helpful (20) 🔗 Share
Margaret Davis
👑 Master
210 posts
Oct 14, 2025
Check out the markdown handling setting, that might help.
👍 Helpful (3) 🔗 Share
Eric Coleman
👑 Master
219 posts
Oct 18, 2025
Had the same problem, support was knowledgeable when I contacted them.
👍 Helpful (7) 🔗 Share
Lauren Rogers
👑 Master
229 posts
Oct 25, 2025
The vendor management is definitely worth the extra cost IMO.
👍 Helpful (18) 🔗 Share
Joyce Chen
👑 Master
204 posts
Oct 29, 2025
Just went through this. Here's what I learned: take your time with the setup
👍 Helpful (18) 🔗 Share
Dorothy Perry
👑 Master
217 posts
3w ago
Had the same problem, support was frustrating when I contacted them.
👍 Helpful (19) 🔗 Share
Carlos Hall
👑 Master
192 posts
2w ago
Different perspective here - you might want to consider a different approach
👍 Helpful (3) 🔗 Share
Kyle Thomas
👑 Master
213 posts
2w ago
We had the same issue. What worked for us was updating the firmware
👍 Helpful (19) 🔗 Share
Aaron Wood
👑 Master
237 posts
2w ago
Check out the WIC/EBT support setting, that might help.
👍 Helpful (4) 🔗 Share

💬 Post a Reply