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Card reader disconnecting on IT Retail

🆘 Help & Support 👁️ 1,781 views 💬 15 replies 📅 Jul 15, 2025
Hey everyone,

Card reader disconnecting on IT Retail

I'm running a restaurant in Charlotte, NC and looking for advice. We currently have been looking at different options. Any recommendations or experiences to share?

Thanks in advance!
Jerry Rivera 👑 Master
1,270 points • Member since Aug 2025

💬 15 Replies

Sharon Rivera
👑 Master
236 posts
Jul 18, 2025
This is why we switched to Helcim. No regrets.
👍 Helpful (10) 🔗 Share
Lauren Rogers
👑 Master
229 posts
Aug 1, 2025
Different perspective here - you might want to consider a different approach
👍 Helpful (6) 🔗 Share
Melissa Murphy
👑 Master
214 posts
Aug 1, 2025
+1 to this. We've seen similar results.
👍 Helpful (15) 🔗 Share
Dennis Cook
👑 Master
206 posts
Aug 21, 2025
Had the same problem, support was responsive when I contacted them.
👍 Helpful (8) 🔗 Share
Raymond Henderson
👑 Master
191 posts
Aug 28, 2025
+1 to this. We've seen similar results.
👍 Helpful (14) 🔗 Share
Dennis Davis
👑 Master
211 posts
Sep 5, 2025
+1 to this. We've seen similar results.
👍 Helpful (8) 🔗 Share
Sarah Barnes
👑 Master
206 posts
Sep 11, 2025
+1 to this. We've seen similar results.
👍 Helpful (16) 🔗 Share
Susan Moore
👑 Master
207 posts
Oct 6, 2025
Just went through this. Here's what I learned: take your time with the setup
👍 Helpful (2) 🔗 Share
Frank Walker
👑 Master
198 posts
Oct 26, 2025
Great question! In my experience with Cumulus Retail, it has been working well for us
👍 Helpful (17) 🔗 Share
Marcus Turner
👑 Master
233 posts
Oct 28, 2025
Different perspective here - you might want to consider a different approach
👍 Helpful (7) 🔗 Share
Jason Nguyen
👑 Master
211 posts
Oct 30, 2025
I've been using DoorDash Storefront for 11 months and it has been working well for us
👍 Helpful (8) 🔗 Share
Tom Barnes
👑 Master
226 posts
3w ago
+1 to this. We've seen similar results.
👍 Helpful (6) 🔗 Share
Michelle Chen
👑 Master
195 posts
3w ago
Different perspective here - you might want to consider a different approach
👍 Helpful (3) 🔗 Share
Willie Martinez
👑 Master
217 posts
1w ago
Just went through this. Here's what I learned: take your time with the setup
👍 Helpful (19) 🔗 Share
Derek Park
👑 Master
224 posts
4d ago
Just went through this. Here's what I learned: take your time with the setup
👍 Helpful (5) 🔗 Share

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