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Card reader disconnecting on iQmetrix

🆘 Help & Support 👁️ 1,226 views 💬 24 replies 📅 Aug 26, 2025
Quick question for the community:

We're trying to figure out the best approach for our general

Would love to hear from others who've dealt with this.
Jack Hall 👑 Master
1,380 points • Member since Aug 2025

💬 24 Replies

Dennis Brown
👑 Master
208 posts
Aug 30, 2025
The reporting dashboard is definitely worth the extra cost IMO.
👍 Helpful (3) 🔗 Share
David Wright
👑 Master
198 posts
Aug 31, 2025
We had the same issue. What worked for us was reconfiguring the network settings
👍 Helpful (3) 🔗 Share
Betty Hamilton
👑 Master
198 posts
Sep 7, 2025
Training took about 3 days for our staff.
👍 Helpful (6) 🔗 Share
Chris Green
👑 Master
223 posts
Sep 10, 2025
Just went through this. Here's what I learned: take your time with the setup
👍 Helpful (14) 🔗 Share
Tiffany Wright
👑 Master
210 posts
Sep 12, 2025
I've been using Fattmerchant for 13 months and it has been working well for us
👍 Helpful (18) 🔗 Share
Helen Stewart
👑 Master
216 posts
Sep 12, 2025
Agreed with the above. Also worth mentioning you should also check the settings
👍 Helpful (16) 🔗 Share
Dennis Davis
👑 Master
211 posts
Sep 13, 2025
Great question! In my experience with Fattmerchant, it has been working well for us
👍 Helpful (16) 🔗 Share
Frances Chen
👑 Master
220 posts
Sep 15, 2025
Different perspective here - you might want to consider a different approach
👍 Helpful (1) 🔗 Share
Carlos Hall
👑 Master
192 posts
Sep 18, 2025
Different perspective here - you might want to consider a different approach
👍 Helpful (1) 🔗 Share
Marcus Bradley
👑 Master
223 posts
Sep 26, 2025
Make sure you're on the latest version. That fixed it for us.
👍 Helpful (5) 🔗 Share
Angela Reed
👑 Master
210 posts
Sep 28, 2025
Agreed with the above. Also worth mentioning you should also check the settings
👍 Helpful (7) 🔗 Share
Kenneth Scott
👑 Master
214 posts
Oct 5, 2025
For general, I'd recommend considering looking at multiple options
👍 Helpful (14) 🔗 Share
Janet Park
👑 Master
206 posts
Oct 7, 2025
Check out the employee permissions setting, that might help.
👍 Helpful (8) 🔗 Share
Ann Harris
👑 Master
231 posts
Oct 12, 2025
Different perspective here - you might want to consider a different approach
👍 Helpful (12) 🔗 Share
Dennis Davis
👑 Master
211 posts
Oct 15, 2025
Check out the receipt customization setting, that might help.
👍 Helpful (6) 🔗 Share
Nathan Garcia
👑 Master
212 posts
Oct 30, 2025
Had the same problem, support was excellent when I contacted them.
👍 Helpful (6) 🔗 Share
Scott Adams
👑 Master
238 posts
4w ago
Just went through this. Here's what I learned: take your time with the setup
👍 Helpful (3) 🔗 Share
Rebecca Anderson
👑 Master
225 posts
3w ago
Great question! In my experience with Granbury Solutions, it has been working well for us
👍 Helpful (1) 🔗 Share
Patrick Lee
👑 Master
196 posts
1w ago
Different perspective here - you might want to consider a different approach
👍 Helpful (9) 🔗 Share
George Clark
👑 Master
202 posts
1w ago
Cost us about $115/month all in. Worth it.
👍 Helpful (4) 🔗 Share

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