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Before/after POS upgrade

📸 Setup Showcase 👁️ 2,828 views 💬 12 replies 📅 Oct 3, 2025
Sharing my experience in case it helps others.

We recently made some changes to our setup

Has anyone else seen this?
Frank Wood 👑 Master
1,595 points • Member since Feb 2025

💬 12 Replies

Susan Moore
👑 Master
207 posts
Oct 7, 2025
Different perspective here - you might want to consider a different approach
Laura Sanders
👑 Master
221 posts
Oct 22, 2025
Different perspective here - you might want to consider a different approach
Christina Martin
👑 Master
221 posts
Oct 27, 2025
Training took about 4 days for our staff.
Joyce Chen
👑 Master
204 posts
Oct 29, 2025
For salon, I'd recommend considering looking at multiple options
Tiffany Wright
👑 Master
210 posts
Oct 29, 2025
Just went through this. Here's what I learned: take your time with the setup
Juan Rivera
👑 Master
210 posts
4w ago
Agreed with the above. Also worth mentioning you should also check the settings
Amy Powell
👑 Master
226 posts
3w ago
We had the same issue. What worked for us was clearing the cache
Rachel Rivera
👑 Master
211 posts
3w ago
Had the same problem, support was very helpful when I contacted them.
Sharon Richardson
👑 Master
234 posts
3w ago
Great question! In my experience with Helcim, it has been working well for us
Frank Moore
👑 Master
228 posts
2w ago
Agreed with the above. Also worth mentioning you should also check the settings
Frank Moore
👑 Master
228 posts
1w ago
We had the same issue. What worked for us was clearing the cache
Susan Taylor
👑 Master
208 posts
2d ago
Make sure you're on the latest version. That fixed it for us.

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