Before/after POS upgrade

📸 Setup Showcase 👁️ 669 views 💬 19 replies 📅 3w ago

Quick question for the community:

We're trying to figure out the best approach for our retail

Would love to hear from others who've dealt with this.

Donna Ramos 👑 Master

1,525 points • Member since Jun 2025

💬 19 Replies

Carlos Murphy

👑 Master

218 posts

3w ago

Had the same problem, support was excellent when I contacted them.

👍 Helpful (11) 🔗 Share

Sandra Taylor

👑 Master

237 posts

3w ago

Just went through this. Here's what I learned: take your time with the setup

👍 Helpful (6) 🔗 Share

Jonathan Taylor

👑 Master

215 posts

3w ago

Make sure you're on the latest version. That fixed it for us.

👍 Helpful (7) 🔗 Share

Chris Hall

👑 Master

221 posts

3w ago

I've been using Focus POS for 3 months and it has been working well for us

👍 Helpful (12) 🔗 Share

George Ramos

👑 Master

238 posts

3w ago

Cost us about $146/month all in. Worth it.

👍 Helpful (12) 🔗 Share

David Wright

👑 Master

198 posts

2w ago

+1 to this. We've seen similar results.

👍 Helpful (20) 🔗 Share

Willie Long

👑 Master

193 posts

2w ago

For retail, I'd recommend considering looking at multiple options

👍 Helpful (8) 🔗 Share

Sandra Flores

👑 Master

207 posts

2w ago

Cost us about $87/month all in. Worth it.

👍 Helpful (6) 🔗 Share

Lisa Nelson

👑 Master

222 posts

2w ago

Had the same problem, support was slow but eventually helpful when I contacted them.

👍 Helpful (5) 🔗 Share

Scott Patterson

👑 Master

190 posts

2w ago

This is why we switched to QuickBooks POS. No regrets.

👍 Helpful (2) 🔗 Share

Chris Perez

👑 Master

171 posts

2w ago

Training took about 1 days for our staff.

👍 Helpful (19) 🔗 Share

Nicole Thompson

👑 Master

223 posts

2w ago

Agreed with the above. Also worth mentioning you should also check the settings

👍 Helpful (8) 🔗 Share

Tom Cook

👑 Master

238 posts

1w ago

We had the same issue. What worked for us was clearing the cache

👍 Helpful (9) 🔗 Share

Frank Wood

👑 Master

207 posts

1w ago

Had the same problem, support was knowledgeable when I contacted them.

👍 Helpful (1) 🔗 Share

Joyce Davis

👑 Master

206 posts

1w ago

We had the same issue. What worked for us was restarting the terminal

👍 Helpful (13) 🔗 Share

Diane Myers

👑 Master

231 posts

1w ago

Just went through this. Here's what I learned: take your time with the setup

👍 Helpful (17) 🔗 Share

Tiffany Ross

👑 Master

224 posts

4d ago

Just went through this. Here's what I learned: take your time with the setup

👍 Helpful (2) 🔗 Share

Helen Stewart

👑 Master

216 posts

4d ago

Agreed with the above. Also worth mentioning you should also check the settings

👍 Helpful (4) 🔗 Share

Susan Collins

👑 Master

197 posts

3d ago

Different perspective here - you might want to consider a different approach

👍 Helpful (10) 🔗 Share

Before/after POS upgrade

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