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Backup and recovery for Homebase data

🆘 Help & Support 👁️ 4,491 views 💬 16 replies 📅 3d ago
Sharing my experience in case it helps others.

We recently made some changes to our setup

Has anyone else seen this?
Chris Johnson 👑 Master
1,250 points • Member since Oct 2025

💬 16 Replies

Miguel Rodriguez
👑 Master
189 posts
3d ago
Agreed with the above. Also worth mentioning you should also check the settings
👍 Helpful (3) 🔗 Share
Elizabeth Green
👑 Master
212 posts
3d ago
We had the same issue. What worked for us was contacting support
👍 Helpful (0) 🔗 Share
Mike Murphy
👑 Master
226 posts
3d ago
Had the same problem, support was very helpful when I contacted them.
👍 Helpful (20) 🔗 Share
Paul Graham
👑 Master
217 posts
3d ago
Check out the scale integration setting, that might help.
👍 Helpful (2) 🔗 Share
Jerry Rivera
👑 Master
208 posts
3d ago
The produce lookup is definitely worth the extra cost IMO.
👍 Helpful (7) 🔗 Share
Diane Myers
👑 Master
231 posts
3d ago
Cost us about $118/month all in. Worth it.
👍 Helpful (19) 🔗 Share
Brenda Park
👑 Master
231 posts
3d ago
I've been using POSitouch for 16 months and it has been working well for us
👍 Helpful (8) 🔗 Share
Marcus Turner
👑 Master
233 posts
3d ago
Had the same problem, support was hit or miss when I contacted them.
👍 Helpful (5) 🔗 Share
Diana Brooks
👑 Master
206 posts
3d ago
For grocery, I'd recommend considering looking at multiple options
👍 Helpful (9) 🔗 Share
Nicole Thompson
👑 Master
223 posts
2d ago
Great question! In my experience with Restaurant365, it has been working well for us
👍 Helpful (15) 🔗 Share
Diane Green
👑 Master
222 posts
2d ago
Make sure you're on the latest version. That fixed it for us.
👍 Helpful (14) 🔗 Share
Raymond Ward
👑 Master
214 posts
2d ago
Agreed with the above. Also worth mentioning you should also check the settings
👍 Helpful (6) 🔗 Share
Raymond Sullivan
👑 Master
205 posts
2d ago
Training took about 2 days for our staff.
👍 Helpful (17) 🔗 Share
Aaron Wood
👑 Master
237 posts
2d ago
I've been using Aldelo for 4 months and it has been working well for us
👍 Helpful (12) 🔗 Share
Marcus Cooper
👑 Master
202 posts
2d ago
I've been using Postmates for 10 months and it has been working well for us
👍 Helpful (5) 🔗 Share
Emily Rodriguez
👑 Master
211 posts
2d ago
This is why we switched to PioneerRx. No regrets.
👍 Helpful (15) 🔗 Share

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