Backup and recovery for Helcim data

🆘 Help & Support 👁️ 1,975 views 💬 13 replies 📅 2w ago

Quick question for the community:

We're trying to figure out the best approach for our retail

Would love to hear from others who've dealt with this.

Justin Collins 👑 Master

1,490 points • Member since Feb 2025

💬 13 Replies

Laura Davis

👑 Master

238 posts

2w ago

We had the same issue. What worked for us was updating the firmware

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Rebecca Foster

👑 Master

218 posts

1w ago

We had the same issue. What worked for us was clearing the cache

👍 Helpful (20) 🔗 Share

Eugene Bennett

👑 Master

205 posts

1w ago

Cost us about $55/month all in. Worth it.

👍 Helpful (3) 🔗 Share

Nicole Thompson

👑 Master

223 posts

1w ago

Training took about 5 days for our staff.

👍 Helpful (16) 🔗 Share

Luis King

👑 Master

228 posts

1w ago

Different perspective here - you might want to consider a different approach

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Sean Stewart

👑 Master

210 posts

1w ago

Just went through this. Here's what I learned: take your time with the setup

👍 Helpful (9) 🔗 Share

Kimberly Anderson

👑 Master

207 posts

1w ago

+1 to this. We've seen similar results.

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Nathan Garcia

👑 Master

212 posts

1w ago

Different perspective here - you might want to consider a different approach

👍 Helpful (4) 🔗 Share

Tom Cook

👑 Master

238 posts

1w ago

Training took about 5 days for our staff.

👍 Helpful (8) 🔗 Share

Jennifer Young

👑 Master

218 posts

3d ago

Agreed with the above. Also worth mentioning you should also check the settings

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Jessica Campbell

👑 Master

232 posts

3d ago

For retail, I'd recommend considering looking at multiple options

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Nicole Carter

👑 Master

239 posts

3d ago

Make sure you're on the latest version. That fixed it for us.

👍 Helpful (14) 🔗 Share

Tyler Morgan

👑 Master

244 posts

2d ago

Just went through this. Here's what I learned: take your time with the setup

👍 Helpful (13) 🔗 Share

Backup and recovery for Helcim data

💬 13 Replies

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